Thurlestone Estates (Thurlestone and Mullion Cove Hotels) - Devon & Cornwall

‘Carolyn is a positive, motivated and highly professional individual. She approaches her work with real enthusiasm and vigour. The results of her industry as our Marketing Consultant were exceptional.

As well as helping to plan and implement the company’s marketing effort, she also spent time coaching and mentoring members of our team to help us deliver first rate service. Being able to draw on many years of experience within the industry was extremely helpful for us all. She has been an invaluable support to me and my colleagues throughout her tenure.’

Matthew Grose
Managing Director – Thurlestone Estates

Crantock Bay Hotel – Cornwall

‘One cannot meet Carolyn without being enchanted by her infectious enthusiasm, good humour and professionalism. In this increasingly competitive world her skills, advice and support has been priceless.’

David Eyles
Owner

South West Tourism

‘If Carolyn Custerson was cut in half you would see the work tourism written right through her. She understands the big strategic issues such as tourism development and marketing strategies, but is also very much at home on supporting individual businesses with product improvement and how to maximise their promotion and marketing efforts.

She is almost unique in being able to cover the whole range of tourism development and marketing, from micro to macro and this combined with her excellent presentation and communication skills that enthuses those that work with her, makes her a powerful; force for good in tourism.'

Malcolm Bell – Chief Executive South West Tourism

Weststar Holidays

‘Carolyn’s insightful approach, backed by her extensive knowledge gives her the ability to quickly identify and understand what issues are important to a business, provide practical solutions and them make them happen. She offers great value and does a great job.’

Deborah Meadon
Ex Managing Director of Weststar Holidays

Saga Holidays

‘Carolyn is an excellent negotiator and has a keen eye for detail always placing great emphasis on the customer’s experience when developing products. She always demonstrated entrepreneurial flair and great commercial acumen.’

Roger De Haan
Ex Chairman – SAGA Holidays
Currently working as a freelance Business Consultant

‘Carolyn was a highly valued member of staff and was promoted to Director of UK Product Development. She has excellent communication skills, well organised, able to deal with people at all levels and is an extremely capable salesperson. Carolyn displays great enthusiasm, commitment and is a great team player.’

Angela Horsman
Communications and Marketing Director of SAGA Holidays
Currently working as a freelance Business Consultant

Cornwall Classic Car Hire

‘Carolyn helped develop a cutting edge to our marketing, which brought direct results from her highly practical, no nonsense approach. I cannot speak highly enough of her work.

Rob Constant
Owner